1. Introduction
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use GoldsBet App.
2. Information We Collect
Personal Information
- Mobile phone number
- Email address
- Account credentials (username, password)
- Payment information (bKash, Nagad, Rocket account details)
- Identity verification documents (when required)
Usage Information
- Device information (type, model, operating system)
- IP address and location data
- Game activity and transaction history
- App usage patterns and preferences
3. How We Use Your Information
We use collected information for the following purposes:
- To create and manage your account
- To process deposits and withdrawals
- To provide customer support
- To improve our services and user experience
- To send important notifications and updates
- To detect and prevent fraud or illegal activities
- To comply with legal obligations
4. Data Security
We implement industry-standard security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits
- Access controls and authentication
5. Data Sharing
We do not sell your personal information. We may share your information with:
- Payment processors (bKash, Nagad, Rocket) for transaction processing
- Service providers who assist in our operations
- Legal authorities when required by law
- Business partners with your consent
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent where applicable
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze app usage, and improve our services.
8. Children's Privacy
Our services are intended for users who are 18 years or older. We do not knowingly collect information from individuals under 18 years of age.
9. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@goldsbetapp.pro
- Phone: Available in-app support